PLEASE NOTE: The return information listed below is for consumer (or “individual”) customers only. This does not apply to wholesale accounts.

SHIPPING POLICY

In-stock orders ship out on Friday's. We are a small team and this is our most efficient way of operating. We do not process orders on the weekend, so orders placed on Friday usually ship out on Monday. Orders placed on holidays will begin processing the next business day. No weekend or holiday delivery is available. All stock orders ship from our warehouse in Florida. We currently do not ship to PO Boxes. You may also choose to upgrade to expedited delivery for an additional charge. You will be notified if there are any out of stock items and its expected receipt date. All orders will be shipped via UPS.

We do not pre-charge customs at check out, all customs fees must be paid by the recipient at the time of delivery. Please see more on this below. :)

SHIPPING COSTS

Domestic and International Shipping rates are calculated at check out, all prices are based on the delivery location and the items being purchased. You will be able to select your method and service at check out. We ship out of our office in Los Angeles; ground shipping time frames are 1-5 business days.

Services Offered: UPS Surepost, UPS Ground, UPS 2 Day, UPS Overnight, UPS International Economy, and, UPS International Priority.

UPS Surepost - 2 - 8  business days 
UPS Ground - 1-5 business days
UPS 2day - 2 Business Days
UPS Overnight - 1 Business Day

USPS is only used as a shipping method for PO/Military addresses only. You will need to email us immediately with your order ID + URGENT in the subject line so that we are able to adjust the address + shipping information before we process the shipment. If we do not hear from you, the order will default to UPS Surepost, and the package will travel with UPS to the delivery destination city and then transfer to USPS for the final delivery. This shipment type typically takes 4-15 Business Days.

International Shipping to the Following Countries: Australia, Austria, Belgium, Canada, China, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates and United Kingdom

HOLIDAY SHIPPING POLICY

If you are purchasing Yeminici's as a Christmas gift, orders shipped via ground UPS must be placed on or before midnight of Dec. 15th, for guaranteed delivery. Orders shipped via UPS Express must be placed on or before noon on Dec. 18th.

CONFIRMATION ON SHIPPING

When your item has been shipped we will send you an email confirming your shipment and provide you with your tracking number.

INTERNATIONAL SHIPPING

Yeminici offer international Shipping to the Following Countries: Australia, Austria, Belgium, Canada, China, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates and United Kingdom

International shipping rates may vary depending on the country that we are shipping to. Typical transit time is between 1-10 business days, but occasionally items can experience customs delay of several weeks. When a package is in transit tracking is not provided for you package, we can only confirm delivery.

CUSTOMS FEES & VAT TAXES

All international orders are subject to be charged an additional VAT or Customs Tax, these fees and taxes vary by country. Yeminici has no way of knowing what these charges will be as they vary by country and are based on the price you paid when purchasing on the Yeminici website. Customs policies vary widely from country to country; please contact your local customs office for further information. Yeminici is not responsible for any additional charges when they occur, and by law, we cannot declare prices lower than their actual value. If you used a discount code, we do honor that pricing on all international forms, but legally we cannot adjust anything lower than what you paid.  You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.

Canada Customs Calculator
http://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html 
Other International Territories Customs Calculator  https://www.simplyduty.com/import-calculator/ 

Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be.  Additionally, when ordering from Yeminici.com, you are the importer and must comply with all laws and regulations of the destination country.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international Customers and Customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked “Gift,” but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.

Refused Shipments – If you decide to refuse any shipments from Yeminici.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Yeminici.com. This amount will be subtracted from your merchandise credit.

BACKORDER POLICY

If you have backordered items in your cart at checkout, those items will not be shipped to you until the item(s) are in stock and available to ship. During the checkout process, you will be able to select if you want all of your items to be shipped together or separate. You will be able to see expected ship dates for backordered items, but these dates are subject to change. You will not be charged additional freight for backordered items that do not ship with your original order.

SHIPPING ADDRESS OPTIONS

Packages can be sent to the same address as your billing address or to another address for domestic orders. Either option may be selected during the checkout process. Please make sure that the correct address corresponds to the designated billing and shipping areas on the form.

LOST/MISSING PACKAGES

Yeminici is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.